Managing Domain, SSL Certificate, and Customer Support in Website Builder

Having a secure and professional domain setup is essential for establishing your online presence. This guide explains how to manage domains, SSL security, and support in your website builder.

Using Built-in or Custom Domains

• By default, websites are hosted on a subdomain under coolbeans.com (e.g., site.coolbeans.com).

• For custom domains like schoolname.in, you can:

  • Request to configure an existing domain.

  • Purchase a new domain via the builder's support system.

  • Use the "Get Domains" feature to connect with an expert or fill out a support form.
    
    

Enabling SSL Certificates

• SSL (Secure Socket Layer) certificates are included to ensure your site uses HTTPS.

• This provides a secure connection and is visible via a lock icon in the browser’s address bar.

• SSL status and certificate details can be verified from the browser.
  
  

Setting Up Professional Email

• You can request a domain-based email (e.g., [email protected]).

• Use the same support ticket system to request setup assistance.
  
  

Customer Support

• Access helpful how-to articles from the "Need Support" section.

• Topics include web design, gallery setup, theme customization, and more.

• Use the search bar to find relevant guides.
  
  

This system ensures a streamlined approach for launching, securing, and supporting your business website.